You can reach the Quartzhowl editorial team directly by email, and we read every message that lands in our inbox. Whether you spotted an error, have a question about something you read, or want to suggest a topic, we want to hear from you. This page explains the best way to get in touch and what you can expect after you write.
How to Reach Us
Send your message to [email protected]. To help us reply faster, give your email a clear subject line and include enough detail for us to understand what you need.
Here are the kinds of messages we welcome:
- Corrections and feedback: Tell us if a figure looks off or an explanation seems unclear, and point us to the specific article.
- Topic suggestions: Share a credit, budgeting, or banking question you wish someone explained plainly.
- Editorial and partnership inquiries: Reach out if you represent an organization and want to discuss working with us.
- Press and media: Journalists can request comment or background on personal finance topics we cover.
What to Expect
We aim to respond within two to three business days. Response times can vary during busy periods or holidays, so please give us a little patience if you do not hear back right away.
If your question is detailed, a thoughtful reply sometimes takes longer than a quick one. We would rather answer well than answer fast.
We Are Not a Bank or Lender
Quartzhowl is an independent personal finance education site. We are not a customer service channel for any bank, credit card issuer, lender, or insurance company.
We cannot access your accounts, check a balance, dispute a charge, reset a password, or change anything tied to a financial product you hold. If you need help with an account, contact your provider directly using the phone number or secure message center listed on their official website or the back of your card.
A Note on Privacy
When you email us, please leave out sensitive details like your full account numbers, Social Security number, or login credentials. We never need that information to answer a general question, and you should keep it private.
We use the information you send only to respond to your message. We will not sell your email address or add you to a marketing list without your clear permission.